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Terms of Use

Last updated 28 September 2026

These terms are the agreement between you and Ayanda when you use the Ayanda platform, the Igiiwe app, the dashboard at dashboard.ayanda.co, or any other Ayanda service. Please read them — especially section 4, the community rules.

1. Who you are agreeing with

Ayanda is operated by D8ONE8 TECHNOLOGIES LIMITED (RC 868416), a company incorporated in Nigeria ("Ayanda", "we", "us"). By creating an account or using any Ayanda service you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the services.

2. Your account

  • Give accurate details, keep your password and transaction PIN secret, and do not share your account. You are responsible for what happens on it.
  • If you are under 18, a parent or guardian must agree to these terms for you. Pupils under 13 may use Ayanda only through an account created or approved by a parent, guardian or their school.
  • One person, one account. Accounts created to get extra trials, free prompts or referral commission may be closed.

    • 3. Using the services

  • Use Ayanda only for lawful purposes and as the features are designed to be used.
  • Do not try to break, overload, copy or get around the security of the services, or access another person's account or data.
  • Exam practice, predictions and AI explanations are learning aids. We work hard to make them accurate, but we do not guarantee any examination result, and AI answers can be wrong — check anything important with your teacher.

    • 4. Community rules — zero tolerance

    Ayanda Chat, study groups, profiles and every other place where people can see what you post are for learning and for the purpose they were built for. We have ZERO TOLERANCE for objectionable content and abusive users. You must not post, send or share:

  • Bullying, harassment, threats, or anything meant to intimidate or humiliate someone.
  • Sexual content of any kind, and anything that sexualises or endangers a child.
  • Hate speech, or content attacking people for their ethnicity, religion, gender, disability or any other part of who they are.
  • Violence, self-harm encouragement, illegal drugs, weapons or any illegal activity.
  • Spam, scams, fake accounts, impersonation, or requests for someone's password, PIN, BVN or money.
  • Other people's private information, photos or documents without their permission.

    • You can REPORT any message or person from inside the chat (press and hold a message, or use the menu in a conversation), and you can BLOCK anyone so they can no longer message you and you no longer see their messages.

    We review reports within 24 hours. When content breaks these rules we remove it, and we may suspend or permanently close the account that posted it — without refund of any subscription on that account. Where the law requires it, or a child may be at risk, we report it to the authorities.

    5. Payments, subscriptions and your wallet

  • Prices are shown before you pay. Subscriptions and exam bundles run for the period stated and are extended only when you buy again.
  • Money in your Ayanda wallet is yours; payments into and out of it are handled by licensed payment providers and are confirmed with your transaction PIN.
  • Purchases made in the iPhone app are processed by Apple under Apple's terms, and refunds for them are requested from Apple.
  • Refunds for everything else are covered by our Refund Policy.

    • 6. Your content and ours

    You keep ownership of what you post. You give Ayanda permission to store, display and deliver it so the services can work (for example, showing your message to the people you sent it to). The Ayanda platform, the question bank, explanations, designs and software belong to Ayanda or its licensors; you may use them for your own learning and business, but not copy, resell or republish them.

    7. Suspension and closing an account

    You can delete your account at any time (see Delete your account). We may suspend or close an account that breaks these terms, puts other users at risk, or is used for fraud. Where we can, we will tell you why.

    8. Responsibility

    We provide the services with reasonable care and skill. To the extent the law allows, we are not responsible for losses caused by things outside our reasonable control, by other users, or by relying on AI or practice content instead of qualified advice. Nothing in these terms limits a right you have under Nigerian consumer-protection law.

    9. Changes, law and contact

    We may update these terms; the date at the top shows the latest version, and we will tell you in the app about important changes. These terms are governed by the laws of the Federal Republic of Nigeria.

    Questions or complaints: hi@ayanda.co, +234 813 304 3363, or WhatsApp +234 906 131 1648. D8ONE8 TECHNOLOGIES LIMITED, Block P, Plot 5A, Gateway Sparklight Estate, Ogun State, Nigeria.

    Contact us

    WhatsApp only
    +234 906 131 1648
    Address
    Block P, Plot 5A, Gateway Sparklight Estate, Ogun State, Nigeria
    Company
    D8ONE8 TECHNOLOGIES LIMITED (RC 868416)
    Block P, Plot 5A, Gateway Sparklight Estate, Ogun State, Nigeria

    This policy is published in English. If you need it explained in another language, contact us and we will help.